Terms & Conditions
Welcome to Proliven Labs. Please read these Terms and Conditions (“Terms”) carefully before using our website (www.prolivenlabs.com) and purchasing products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Research Use Only
All products sold by Proliven Labs are intended strictly for laboratory research purposes only. They are not intended for human or veterinary use, consumption, or clinical application. By purchasing from us, you confirm that:
- You are a qualified researcher or affiliated with a research institution.
- You will not use our products for any diagnostic, therapeutic, or medicinal purposes.
- You understand the inherent risks involved in handling research chemicals.
2. No Medical Claims
Proliven Labs does not make any claims regarding the effectiveness, safety, or suitability of any product for medical or therapeutic use. All information provided on our website is for research and informational purposes only.
3. Buyer Qualifications
You must be 21 years or older to purchase from our store. We reserve the right to deny service or cancel orders if we believe the customer does not meet appropriate research qualifications or is attempting to misuse our products.
4. Product Purity & Testing
All Proliven Labs peptides are manufactured in small batches and tested by third-party laboratories. Certificates of Analysis (COAs) are available for every batch and can be accessed via our COA Lookup page using your vial’s batch number.
5. Shipping & Handling
We ship all orders using temperature-controlled packaging to preserve product stability. All orders are shipped within 1–2 business days unless otherwise stated. Customers are responsible for ensuring that shipping addresses are correct at the time of purchase.
6. Returns & Refunds
Due to the sensitive nature of our products, all sales are final. We do not accept returns on any peptide products. If your order arrives damaged, missing, or incorrect, please contact us at support@prolivenlabs.com within 48 hours of delivery, and we will assist accordingly.
7. Limitation of Liability
Proliven Labs shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of any product purchased from this website. The user assumes all responsibility for proper handling and compliance with applicable research and safety protocols.
8. Intellectual Property
All content on this website — including product descriptions, images, branding, and text — is the property of Proliven Labs and may not be reproduced or used without prior written consent.
9. Changes to Terms
Proliven Labs reserves the right to modify these Terms at any time. Changes will be posted on this page and become effective immediately upon publication.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@prolivenlabs.com